State Farm® Insurance Agent Todd Schaffner

"I wanted to take a moment to recognize the exceptional service from Marissa Bustillos, (Account Representative). Marissa's consistently go above and beyond in representing State Farm, and it truly stands out. In my previous career, I had the privilege of traveling with some of the best in the business and was honored multiple times as Vendor of the Year at Walmart. Even with that background, your level of dedication surpasses anything I’ve seen.
Your professionalism, care, and commitment make a real difference. You deserve recognition for the way you support customers and uphold the State Farm name.
Thank you for everything you do.
Best regards,
Judith Berg"

"State Farm truly came through for us. From our very first interaction, Marisa was incredibly helpful—guiding us through our policy options and clearly explaining how bundling could save us money.

Todd also went above and beyond by visiting our home, offering thoughtful recommendations, and even helping us lower our premiums. After researching and comparing rates with other insurance providers, we ultimately found State Farm to be the best choice for our needs."

"The staff are courteous and very helpful. Makes it easy to get your needs met in a quick and efficient manner."

"Had a wonderful experience."

"The time it took to get the quote to being accepting took a total of maybe an hour. Marissa Bustillos was swift and incredibly efficient 10/10 customer service!!"

"State Farm was great. I only switched because I needed homeowners insurance and they don’t offer it anymore. Ugh. Great company though!!"

"I had a very good experience with Marisa
The process to signing up with State Farm went very smooth
Thank you again"

"Update: things didn’t work with my new insurance and State Farm won’t take me back :/ said they don’t cover my zip code any longer. Wish I never left…

These people have been great, all around. I’ve been with them for homeowners insurance for 2+ years with no issue. Never had a claim, so can’t speak on that, but this local office has honestly been great.

I’m leaving today and I really didn’t want to, but I’m not leaving because of bad service but just pricing and coverage. I’ve been able to bundle elsewhere and get a much cheaper rate which has worked a lot better for me.

Canceling my policy was very easy and no hassle, which is always a plus to me in a company. If things don’t work out with my new insurance, I would definitely come back here for another policy.

Todd definitely runs a great team out of this office. Always approachable, friendly, honest, and down to earth. I’ve never had an issue reaching out to anyone and being ignored or rude or anything like that."

"The girls here are very nice and friendly, always willing to help if I have any questions on my policies they will gladly go over it and suggest the best solution. If you live in the area I would definitely move to this office ☺️"

"Very helpful with my situation. Thank you for everything"

"Had questions about an insurance claim and everything was answered quickly. I also recently had to call to get a quote to add a new vehicle to my policy and Esmeralda was able to get me what I needed in less than 5 minutes. So far everyone at this office has responded quickly and been very helpful."

"The office Representatives were very nice and friendly and provided excellent service for my insurance needs."

"Nicole Hernandez was amazing to speak to. She helped me out and broke down all the details for me. A+++"

"Todd has always been amazing. His staff is also super helpful. I had a situation where the insurance didn’t get paid by my mortgage company and they handled it all with ease and got it handled in a timely manner. I always appreciate their service and kindness."

"Great office with great employees. Nicole was a big help with explaining everything to me in a simplified and detailed way. She was very understanding and patient. Would 10/10 recommend their services to friends and family. Thank you guys !"

"Marissa was very informative on all my insurance needs and was able to get me the best possible rate! I highly recommend her if you need info in a timely manner."

"Nicole was very easy to talk with and always answered all of my questions !! Thank you for great service ‼️"

"Marissa was so helpful and made it so easy to get all my insurance needs met. She was able to answer all my questions in a timely manner. Excellent customer service. Highly recommend!"

"Esmeralda is the best! She is very sweet, friendly, and beyond helpful. She always answered all my questions and went above and beyond!!- John and Lisa Garza"

"Excellent customer service and explained all of my insurance needs to me. Highly recommend for anyone looking for a professional experience. Thank you Nicole for always answering my questions in a timely manner."

"Great customer service, always!"

"Nicole did a wonderful job in remembering to reach out to me towards the beginning of this year! She is always willing to help me out with any questions. You have a great employee."

"Marissa made it so easy to get all my insurance needs met. She was so fast to respond and always available to answer any questions I may have. Would definitely recommend!"

"Speaking with Esmeralda was great ! She helped me with my insurance made sure everything was good, also answered the questions I had . She’s very professional . Would recommend!!"

"When I call Esmeralda Salas is a very kind caring person. She helps me with any questions that I have and solved my insurance problem. Thanks you for all your help..."